The best-in-class training & support

Not all franchises offer the same level of training and support. At Woof Gang Bakery, we pride ourselves on providing best-in-class training and support to every member of our pack throughout the life of their franchise. One of the many benefits of franchising with an industry leader like Woof Gang is that we’ve spent years honing our business model to perfection. Once you’ve signed your franchise agreement, your journey to business ownership will begin with our world-class training program.

We’ll teach you everything
you need to know

We’re here to give you one less thing to worry about! During your comprehensive training with us, we’ll teach you everything you need to know about operating a successful grooming concept with our unique way of customer service, including administrative best practices and how to hire staff. You’ll also receive thorough training on how to market your store in your community and on social media. Our marketing experts have years of experience building successful brands, and they know what it takes to get the word out! You’ll also learn how to establish and grow customer loyalty, as well as provide ongoing customer support.

You’ll spend a week with our Chief Grooming Officer, CEO, COO, CMO and the rest of our management team in our best-in-class training facilities!

Training includes:
  • Operating a successful grooming salon and retail store

  • Business Administration best practices

  • The hiring process

  • Marketing & social media

  • The Woof Gang Way of Customer Service

Grooming & Retail  Training

While our four-legged guests and pet parents alike love our hand-selected retail offerings, like gourmet treats and healthy food, most of what we do comes from the grooming side of the business. We’re guessing that you’re not an experienced pet groomer, but not to worry! We’ll teach you everything you need to know about how to operate a grooming salon that is safe and successful, including how to hire groomers and which services to offer.


Of course, the retail side is important too. During your training, you’ll learn how to keep your retail operation running smoothly and how to order and select inventory, as well as everything you’ll need to know about merchandising. Our training program is a mix of hands-on and online components. If you have questions at any time during your training, please feel free to ask the franchising team! We’ve got your back every step of the way.

We never leave a member
of our pack behind.

  • Site selection for your store

  • Real estate brokers access

  • Store design and setup

  • Point of sale setup

  • Manager training

Startup Support

Our start-up support is aimed at helping you hit the ground running. We’ll help you through the site selection process with a cutting-edge, data-driven location selection tool, lease negotiation guidance, and access to our network of commercial real estate brokers. As soon as your lease is signed, we’ll provide a store design and layout prototype to make sure your location is consistent with our brand guidelines. You’ll be walked though vendor sourcing and purchasing, as well as the placement of your first order and point of sale (POS) system setup. We will also get you set up for e-commerce sales through our branded app. If you’ll be hiring someone to manage your store, we’ll provide thorough manager training to make sure they have all the resources and knowledge they need to successfully run a Woof Gang Bakery franchise.

Ongoing Support

Our commitment to you doesn’t end once your store is open. Throughout the life of your franchise, we’ll give you the resources you need to thrive, including access to our network of franchise owners across North America. They’ve been in your shoes, and just like our franchise team, they’re happy to help you however they can.

  • Discounts on products and equipment

  • Local digital marketing consultants

  • Monthly performance analysis reports

  • CRM for personalized marketing

  • Regional and national support staff

Get in touch with us today!
Learn more about our training program and franchisee support

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